The safety of our employees and our amazing customers, are our number 1 top priority.
Pacific Ice Services, Inc is actively monitoring COVID-19 and its implications locally. Our current plan is to keep our office open and operating, when possible, by implementing safe precautionary measures and utilizing CDC-recommended prevention steps.
Beginning March 24, 2020 and until further notice. Our office are closed to all in-person traffic. Office staffs will continue to help customers with their service needs by staying in the closed office or working remotely from home and communicating with customers over the phone and through email.
New safety protocols are in place such as implementing COVID-19 screening protocols including temperature checks of everyone entering the office since the lockdown. Redesigning of work areas for social distancing, mandatory mask wearing and continuous handwashing and sanitizing.
Our staffs had been informed and trained of proper handwashing, proper gloves use/removal and proper mask use/removal per CDC guidelines.
All of our field service technicians also undergo a Covid-19 screening and temperature check here at the office prior to them heading out for services. Each technicians are provided and required to wear a mask, gloves (if required) and to social distance at all times. We limited services to on-call emergency and essential services only during this times.
All of this procedure is to assure each and everyone that for the safety of all our Ice Team staffs and the safety of all our amazing customers, we are all doing our part to fight this pandemic crisis.
We also want to let you know and of course all of our amazing customers that the sanitizing solution we use to sanitize your ice machine and refrigeration equipment does not only clean and sanitize your equipment but it also meets EPA criteria and is EPA approved to combat COVID-19.
Yey, for clean ice machines and clean ice! [😊]
We are committed to support you as we work together during this challenging time!